• Founded

  in 2023

• Telemedicine provider

  Premium

• HIPPA

  Verified

• LegitScript

  Сertified

About the Client/Project

The company connects patients with licensed doctors who can prescribe semaglutide, a medication used for weight loss, and ensures the medication is delivered directly to the patient's doorstep. Its services are designed to provide convenience, affordability, and reliability in healthcare, particularly for those seeking weight loss treatment options.

Challenge & Solution

We were approached with a significant challenge. The project, already in active use by its users, required robust support for its existing functionality along with the development of new features.

• Challenge

  As a rapidly growing startup without external investments, the project faced the dual pressure of maintaining high performance while continuously evolving to meet user needs.
  
  Initially, our client had a single developer responsible for supporting the project in collaboration with a team based in the United States. However, as the project’s complexity grew, so did the demand for a more comprehensive and responsive team.

• Solution

  To address this challenge, we began by hiring a dedicated developer to support the existing functionality. Recognizing the growing needs of the project and the necessity for a more substantial support system, we quickly expanded our team. Over the course of a year, the team grew from just one developer to a robust team consisting of 5 developers, 2 designers, a Technical Lead, and a Project Manager. This strategic expansion allowed us to not only manage the existing workload but also take on new responsibilities, including website design, marketing campaign support, and continuous feature development.
  
  Our approach was guided by our outstaffing standards at Hygge, ensuring that the project received the highest level of attention and expertise. By integrating seamlessly with the existing framework, using technologies like Python, Django, and Salesforce, we were able to maintain and enhance the product’s functionality while adhering to the client’s technical requirements. This focused, collaborative approach enabled us to refactor the product, improve the logic of its operations, reduce maintenance costs, and develop additional user interface pages.

Key features

Technology Stack

• 

  Python

• 

  Django

• 

  Salesforce

• 

  Zoho

• 

  Zendesk

Results

The integration of new services led to a significant increase in the number of users on the site, enhancing the overall user experience and making the platform more convenient for all. Moreover, testing new hypotheses and implementing additional functionality allowed us to continuously improve the product and better meet user needs.