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A smartphone showing a health indicator trend next to a printed lab report with a barcode

How We Rescued a Stalled Health App for a German Health Company

A health company working with a private clinic in Germany had an app its previous vendor called finished. It would not start on iOS, and the back end had nowhere to run. The company's investment depended on a working app within two months. Hygge moved the code into its own repository and diagnosed it in days. The team fixed what was there, completed the product and passed both store reviews. The app reached production inside the two months and within the original budget.

Can Your Stalled App Be Saved, or Does It Need a Rewrite?

If a previous team left an app that will not run, we start by reading the code and telling you what can be saved. You get a proposal with the scope, team, timeline and cost.

Where the Previous Team Left the App

The app was described as complete, and none of it could reach a user.

An App That Would Not Launch

The React Native build failed to start on iOS.

A Back End With Nowhere to Run

The Ruby server had no working deployment.

No Context on the Code

The new team had to work out how and why everything had been built.

A Deadline That Could Not Move

Investment depended on a working app within two months.

Two Store Reviews Ahead

A health app still had to pass Apple's and Google's reviews.

The Challenge

The client works with a private clinic in Germany. Its product collects patients' medical data and tracks key health indicators. It gives guidance when a value is out of range. A previous outsourced team built the app, called it complete and left. Nothing in it could be put in front of a user. The company's investment depended on showing a working app within two months. The new team had to decide in days whether to fix or rewrite. It also had to handle health data with care and get through two store reviews.

An inherited health app that did not work, with funding tied to a demo two months away.

Our Solution

Hygge moved the codebase into its own repository and diagnosed it. The React Native app would not launch on iOS, and the Ruby back end had no deployment. The team fixed both and stood up cloud infrastructure on AWS for the back end. Then the team completed the product. It added sign-up, profiles, categories, multi-page health forms and camera and barcode capture of results. It also built a results screen, a dashboard, a recommendation engine, Klaviyo email and Stripe subscription billing. The app passed Apple's and Google's reviews. It reached production within two months and within the original budget.

Take control of the code, fix it, complete the product and ship it to both stores.

How the App Rescue Solves It

Each card answers one problem above.

iOS Launch Fixed

The React Native build was diagnosed and repaired, so the app starts on iOS.

AWS Infrastructure Stood Up

The Ruby back end got cloud infrastructure on AWS and a working deployment.

Code Taken Under Control

The codebase moved into Hygge's repository and was diagnosed before any change.

Fix Over Rewrite

The diagnosis showed the base could be saved, so the team completed it inside the two months.

Both Store Reviews Passed

The health app went through Apple's and Google's reviews and into production.

What Hygge Built

Every feature helps the clinic's advice reach the patient between appointments.

Barcode Capture of Results

Patients scan the barcode on a printed result, which removes the typing step where errors creep in.

Health Data Forms

Custom and multi-page forms make a long intake manageable.

Trends per Indicator

Values are stored over time, so the dashboard shows a trend for each indicator.

Guidance When Values Are Out of Range

A recommendation engine shows advice from content the clinic controls.

Subscriptions on Stripe

Payments and subscription billing give the product a business model.

Email the Team Can Run

Emails go out through Klaviyo, which the client's own team operates.

What Runs Without Anyone Pressing a Button

Once a result is scanned or typed in, the app does the rest.

Result Stored on the Profile

Each value is saved against the patient's profile.

Trend Drawn per Indicator

The new value joins the trend for that indicator on the dashboard.

Guidance When a Value Is Off

If a value is out of range, the recommendation engine shows the clinic's advice.

What the Rescue Delivered

Recorded on the engagement.

2 months

From Failed Build to Production

2 stores

Approved and Live

Original budget

Kept Throughout

Ongoing

Support After Handover

The Services Behind the App Rescue

React NativeReact Native
ReactReact
TypeScriptTypeScript
Node.jsNode.js
AWSAWS
StripeStripe
Apple HealthKitApple HealthKit
Health ConnectHealth Connect
FastlaneFastlane

How the Rescue Ran

Taking Control
The inherited codebase was moved into Hygge's repository and diagnosed.
Making It Run
The iOS launch failure was fixed, and the Ruby back end was deployed on new AWS infrastructure.
Completing the Product
Forms, barcode capture, dashboard, recommendations, Klaviyo email and Stripe billing.
Store Release
The app passed Apple and Google reviews and reached production within two months.
Support and the Next Phase
Hygge proposed a support package at handover. The client stays on it as the app moves toward a closed beta.

Industries We Serve

Industries where patient data has to reach people between appointments.

Healthcare & Staffing

Healthcare & Staffing

Marketplaces and workflow tools for care organizations, where the mechanism in the middle decides whether the market is fair.

Explore the industry
Fitness & Wellness

Fitness & Wellness

Membership marketplaces where the software has to open a real door, using hardware the venue already installed.

Explore the industry

Solutions Behind the Health Data App

The Hygge solutions this build draws on.

Patient Portal & Healthcare Platform Development

A health app that would not launch was fixed and released in both app stores.

    API & Payment Integration

    Payments and outside services connected so the app works end to end.

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      App Rescue: Questions Buyers Ask

      Question mark iconHow do you decide between fixing and rewriting an inherited app?
      We move the code into our own repository and diagnose it first. Here, the app and the back end could be fixed, so the team completed the product on that base.
      Question mark iconDid Hygge rewrite the app?
      No. After the diagnosis, the team fixed the React Native app and the Ruby back end and completed the product on that base.
      Question mark iconHow long did the app rescue take?
      Two months from taking over the failed build to production, within the original budget.
      Question mark iconHow do patients enter their results?
      They type them into forms or scan the barcode on a printed result with the phone camera.
      Question mark iconIs the app still supported?
      Yes. Hygge proposed a support package at handover, and the client is on it today.

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