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Warehouse loading dock at dusk with a truck reversing to a dock door, joined by a mint data line

Logistics Data Exchange Platform for a Dutch Founder

Dispatch advice arrives as a PDF, and carriers confirm by phone. So the warehouse learns about a late truck from an idle ramp. Then a dispatcher spends an hour on the phone moving slots. A Dutch founder put the brief plainly. No more paper and email, and every shipment in one place. Hygge built a platform that joins SAP and other ERPs, the WMS, the TMS and carriers in one shipment record. When a truck falls behind, an AI module proposes a new dock slot and alerts the team. The dispatcher confirms the new slot in one action, and the carrier, the driver and the warehouse see it at once.

How Many Calls Did Late Trucks Cost You This Week?

Bring one week of late trucks and slot changes to a 30-minute call with a Hygge architect. You see which of them the platform would have caught, and what a first release would take.

Where Your Shipment Data Breaks Today

ERP, warehouse and carriers each keep their own version of a shipment, and people fill the gaps between them.

Everything Arrives as Email and PDF

Dispatch advice, delivery notes and proofs of delivery land in inboxes. Someone retypes them into the ERP and the WMS.

The Ramp Learns First That a Truck Is Late

The warehouse hears about a delay once the dock is idle. The crew waits for a trailer that is still on the road.

An Hour on the Phone per Late Truck

Each changed arrival means calls to the carrier, the warehouse and the customer to rebuild the slot plan by hand.

People Holding the Systems Together

ERP, WMS and the carrier's TMS each own part of the shipment, and the links between them live in a few dispatchers' heads.

Compliance Data Pieced Together Later

When an authority or a customer asks, someone pieces together eFTI data and emissions per leg.

The Challenge

Shippers, warehouses and carriers swap orders and delivery notes every hour. Each one runs a different system. The data travels as attachments and phone calls, so the parties never see the same shipment at the same moment. The cost shows up at the dock. A late truck reaches the warehouse as an empty ramp. A dispatcher spends the next hour on the phone moving slots. The same story repeats with every new carrier.

The founder's brief was short: paper documents and email threads out, every shipment in one place.

Our Solution

Hygge built a logistics data exchange platform. An API gateway links SAP and other ERPs, the WMS and the TMS. Orders, dispatch advice (DESADV), pickups, ETA updates and proofs of delivery land on one shipment timeline. Shipper, warehouse, transporter and admin each work in their own view of it. When the ETA feed shows a truck falling behind, an AI module predicts the new arrival time and finds a free dock slot. It sends the proposal to the dispatcher and the warehouse, who confirm it in one action. The same record yields the eFTI data set, ISO 14083 emissions per leg and product passport links. It all runs on the client's servers in the EU.

One shipment record every system writes to, with late trucks handled before they arrive.

How the Logistics Data Exchange Platform Solves It

Each module answers one of the breaks above, and all of them write to the same shipment record.

One Record From SAP to the Driver

An API gateway takes orders, dispatch advice and status messages from the ERP, WMS and TMS, so shipments stop being retyped.

Dispatch Advice Before the Truck

Dispatch advice from the ERP reaches the warehouse the moment it is sent, with pallets, SSCCs and the planned slot.

Delays Caught on the Road

ETA updates and delay events arrive in real time, and the AI module flags a missed slot while the truck is still driving.

Dock Slots That Rebook Themselves

The dock scheduling software proposes the next free ramp slot. Once the dispatcher confirms it, carrier, driver and warehouse see the change at once.

A View for Every Party

Shippers track orders, and the warehouse runs its dock schedule. Carriers confirm pickups and proofs of delivery, and admins set the rules.

eFTI and Emissions From the Same Data

Data for authorities, emissions per leg and product passport links come from the record the team already keeps.

What Runs Without Anyone Pressing a Button

The late-truck flow the platform runs without a phone call.

Delay Detected

An ETA update shows the truck will miss its dock slot.

New Slot Proposed

The platform works out the new arrival time and finds a free ramp slot that fits it.

Team Alerted

The dispatcher and the warehouse get the proposal by email and in the app.

Everyone Updated

Once the slot is confirmed, the new time reaches the carrier, the driver and every connected system.

What the Platform Gives Dispatch and the Dock

What the platform gives dispatch and the dock, each tied to one of the breaks above.

On the road

When a Delay Is Caught

1 action

To Confirm a New Dock Slot

EU

Servers for Shipment and eFTI Data

1 record

For Shipper, Warehouse and Carrier

The Services Behind the Platform

SAPSAP
ReactReact
TypeScriptTypeScript
NestJSNestJS
PostgreSQLPostgreSQL
KafkaKafka
PythonPython
DockerDocker
KubernetesKubernetes

How the First Release Was Built

Foundation and Sign-In
Repository, CI/CD and containers, single sign-on with role-based access, and the shipment data model.
Integration Layer
API gateway for ERP, WMS and TMS, order management and events for pickup, ETA, delay, DESADV and proof of delivery.
Tracking and Dock Slots
Shipment timeline and ETA views, dock slot booking and dashboards for each role.
Exceptions and Alerts
AI delay detection with ETA prediction, slot proposals and rule-based email alerts.
Compliance and Launch
eFTI data set, ISO 14083 emissions, product passport links, admin panel and deployment on EU servers.

Industries We Serve

Industries where shipment data crosses company lines all day, and each delay costs a dock hour.

Logistics & Warehouse Automation

Logistics & Warehouse Automation

Operator interfaces for autonomous fleets, industrial integration and systems rebuilt without taking a working site offline.

Explore the industry
Retail & E-Commerce

Retail & E-Commerce

Recommendation engines, retail media platforms and the billing accuracy that decides whether store partners stay.

Explore the industry

Solutions Behind the Logistics Data Exchange Platform

The Hygge solutions this build draws on.

API & Payment Integration

An API gateway links SAP and other ERPs, the WMS and the TMS into one shipment record.

    Inventory & Fleet Management Software

    Every truck, dock slot and proof of delivery is tracked on one shipment timeline.

      Business Process Automation

      A late truck triggers a new dock slot proposal and alerts without phone calls.

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        Logistics Data Exchange Platform: Questions Buyers Ask

        Question mark iconWhat is a logistics data exchange platform?
        It is one shared record of each shipment that the shipper's ERP, the warehouse WMS and the carrier's TMS all read and update. In this build an API gateway receives orders, dispatch advice (DESADV), ETA updates and proofs of delivery, so nobody retypes a PDF into another system.
        Question mark iconHow does dock scheduling software handle a late truck?
        The ETA feed shows the truck will miss its slot, and the AI module finds the next free ramp slot that fits the new arrival time. The dispatcher confirms it in one action, and the carrier, the driver and the warehouse see the new time at once.
        Question mark iconCan the platform connect to SAP?
        Yes. The ERP connector takes the messages SAP already sends, such as dispatch advice, and writes them to the shipment record. The WMS and the TMS connect through the same API gateway.
        Question mark iconWill our carriers have to log in to yet another portal?
        Carriers whose systems already send status messages connect through the API. Smaller carriers confirm pickups and proofs of delivery in a simple transporter view on the phone.
        Question mark iconWhat is eFTI and how does the platform support it?
        eFTI is the EU regulation on electronic freight transport information, which lets authorities accept transport data in electronic form. The platform keeps the eFTI data set, emissions per leg under ISO 14083 and product passport links in the same shipment record, on the client's servers in the EU.
        Question mark iconWho decides when a dock slot moves?
        The dispatcher decides: the AI module proposes the new slot and alerts the dispatcher and the warehouse, and the dispatcher accepts or dismisses every proposal.

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